CLINICAL LIAISON

About the role:

As a clinical liaison, you will be responsible for facilitating provider relationships and implementing the Healent program for their practice. This role requires excellent communication and interpersonal relationship skills. The clinical liaison will build relationships with patients based on trust, utilizing motivational communication techniques and strategies, to help drive positive health behavior changes and improved patient outcomes.

Our ideal candidate has extensive experience with technology and app based platforms. Familiarity with EHR systems is a plus. Effective communication, critical thinking, and adaptability to an ever changing environment would be most beneficial.

Responsibilities Include:

• Educating patients about the importance of remote monitoring.
• Successful identification of program participants.
• Assist with mobile app download and patient education.
• Consistently drive program implementation and compliance within the practice.
• Effective communication with prescribing providers and their staff.
• Staff educational sessions with patient updates.
• Maintains equipment and medical supplies, including reordering, stocking.
• Schedule and perform regular audio-visual visits with assigned patients.
• Document visit findings in software platform, including goals and actions.
• Direct patients to treating physician for routine questions.
• Escalate urgent care needs to patient’s physician; direct patient to 911/ER as appropriate for emergency medical assistance needs.

What we are looking for:

Individuals who are looking to launch a career in the medical space.

Experience working with different provider practices and workflows.

Ability to work independently with minimal direction.

Experience performing in person and virtual visits with patients and telephonic care management.

Interest in professional leadership growth and development opportunities with a growing organization.

Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients.

Experience with EMRs

Experience with android/ios based applications.

Skilled in change management .

Spanish fluency beneficial but not required.

Our Benefits:

We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future.

We are based in with a global team.

We are passionate about our mission to modernize and improve the future of healthcare.

We foster a culture of inclusion, collaboration and innovation.

We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc.

We believe healthcare technology should be designed for the patient and provider. That’s why we created an elegant Remote Patient Monitoring platform, along with monitoring services, designed to offer the best experience possible for healthcare workers and patients. Created and supported by a world-class technology team and multiple MD advisors, HEALENT is a market leader in the industry.

We recognize we are trying to solve a really hard problem and that is why those that join our team are so important. “Optimizers” are the core of our company and we strive to continue to be a best place to work that is equitable, fulfilling where team members feel like they belong. We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation or your identity expression, if you are passionate about modernizing and improving the future of healthcare, we want to hear from you!

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Pain management: 1 year (Preferred)
• MA: 1 year (Required)

Work Location: In person

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