Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:
The Attraction Leader will be responsible for ensure the enjoyment and safety of customers while visiting the attractions in our store.

What it takes to be a Scheels Expert:
Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Facilitate and execute all training for the Ferris wheel. This will include extreme attention to overall safety, awareness of all riders, an exceedingly enjoyable customer experience, SCHEELS culture development, and other tasks per the SCHEELS Leadership team.
• Operates the control console to start and stop the attraction and is fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures (if applicable)
• Must maintain full attention on attraction operation at all times when it is moving
• Informs customer to fasten belt, bar, or other safety device
• Confirm customers meet height and other admission requirements
• Ensure safety at all times
• Direct customers on how to enter and exit the attraction. Operators sometimes help people get on and off rides.
• Monitors the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely
• Ensures the area is kept clean and free from debris and spilled liquids
• Collect payment method from patrons
• Maintain orderly appearance of personal work space and surrounding areas
• During down times, operators will attend to misc. projects including, but not limited to hanging, folding , size sticker placement and pricing product
• Assist with all other duties as assigned
• Excellent customer service and communication skills
• Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization.
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Must be at least 18 years of age
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays

Expert Experience:
High school education; or up to three months related experience or training; or equivalent combination of education and experience

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule:
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends(both Saturday and Sunday), and holidays, must be available minimum of three weekends a month. Average hours per week is (20) hours.

Benefits:
Scheels offers a complete benefits package to include:

• Associate Discount
• Employee Assistance Program
• Holiday Pay

Equal Employment Opportunity
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.


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