Kiosk Team Member Job at Wind Creek Hospitality
SHIFT: 12pm-8:30pm (Shift subject to change based on business needs)
Job Overview:
The Kiosk Team Member is responsible for the maintenance and upkeep of all kiosk redemption, jackpot stations, and coin redemption machines throughout the facility. They must convey a consistently professional, friendly and courteous manner, with all customers and team members.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent down time on all currency and coin equipment used by the Cage
Diagnoses problems and ensures equipment is back in use quickly
Provides prompt, friendly and courteous service to all guests in a confidential manner
Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
Maintains a stable and positive background and adheres to the established dress code
Prepares kiosk cassettes and coin bags for daily fill
Performs emergency fills for kiosks, if needed
Assists with daily maintenance of kiosks
Other duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying )
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months of high volume cash handling experience- required
Six (6) months experience using or servicing high volume cash handling equipment- required
Proficient in math - a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
Excellent communication and interpersonal skills in dealing with internal and external customers including vendors, outside technicians, WCH Management and WCH front line staff
Technical and problem solving skills
Knowledgeable in all aspects of kiosk operations, preferred
Must be able to lift a minimum of 50 pounds
Must successfully pass job interview, including a guest service audition
Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
Possess a valid state-issued driver’s license
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Location
Montgomery, AL
Department
Player Services
Shift
All Shifts
Type
Full-Time
Date Posted
10/24/2022
Date Closing
4/24/2023
Positions
3
Please Note :
clarksonsquarenyc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquarenyc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Job Overview:
The Kiosk Team Member is responsible for the maintenance and upkeep of all kiosk redemption, jackpot stations, and coin redemption machines throughout the facility. They must convey a consistently professional, friendly and courteous manner, with all customers and team members.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent down time on all currency and coin equipment used by the Cage
Diagnoses problems and ensures equipment is back in use quickly
Provides prompt, friendly and courteous service to all guests in a confidential manner
Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
Maintains a stable and positive background and adheres to the established dress code
Prepares kiosk cassettes and coin bags for daily fill
Performs emergency fills for kiosks, if needed
Assists with daily maintenance of kiosks
Other duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying )
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months of high volume cash handling experience- required
Six (6) months experience using or servicing high volume cash handling equipment- required
Proficient in math - a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
Excellent communication and interpersonal skills in dealing with internal and external customers including vendors, outside technicians, WCH Management and WCH front line staff
Technical and problem solving skills
Knowledgeable in all aspects of kiosk operations, preferred
Must be able to lift a minimum of 50 pounds
Must successfully pass job interview, including a guest service audition
Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
Possess a valid state-issued driver’s license
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Location
Montgomery, AL
Department
Player Services
Shift
All Shifts
Type
Full-Time
Date Posted
10/24/2022
Date Closing
4/24/2023
Positions
3
Please Note :
clarksonsquarenyc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquarenyc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.