Maintenance Technician Job at Wingate Management Company LLC

Wingate Management Company LLC Toledo, OH 43604

$19 an hour

Responsibilities:
  • Painting
  • Interior/exterior maintenance
  • Lawn care
  • Snow removal
  • Replacement of lights
  • Plumbing
  • Electrical work
  • Roof repairs
  • HVAC system maintenance
  • Appliance evaluation and repair
  • Relocation of furniture/fixtures, etc.
  • Cleaning
  • Complete "turnover" of vacant apartments.
  • Inform Maintenance Supervisor of activities and bring solutions forward.
  • Complete all resident and site work orders as directed.
  • Schedule and oversee vendor work, when assigned.
  • Complete and submit all required paperwork in an accurate and timely manner.
  • Follow and adhere to all Wingate Companies’ policies, practices and procedures.
  • Regularly assess the property for safety and loss prevention.
  • Safely operate power equipment and hand-held tools such as snow blowers, leaf blowers or a power drill.
  • Follow Company maintenance policies and procedures at the property.
  • Perform any and all tasks as assigned by manager/supervisor.
  • Interact respectfully with other clients, visitors, organization staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
  • Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Essential Skills and Abilities:
  • Basic familiarity with computers. Navigate at a basic level within web-based applications.
  • Read, and write in English in order to understand basic instructions and take direction from supervisors; communicate effectively with clients, visitors and other organization staff; and respond to basic questions.
  • Understand spoken English in order to follow basic instructions and take direction from supervisors; communicate effectively in Basic English with clients, visitors and organization staff in response to routine questions.
  • Basic knowledge of fundamental concepts, practices and procedures with the ability to use in routine situations. Specialized knowledge not required.
  • General knowledge of electrical, plumbing, appliances and HVAC.
  • Excellent customer service skills.
  • Possess good communication and interpersonal skills.
  • Decision Making: Decisions are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
  • Problem Solving: Problems are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
  • Independence of Duties: Work is monitored by supervisor/manager. General instructions and procedures are provided.
  • Flexibility/Adaptability: Work is fairly routine from day to day. Employee follows a set pattern with any changes being communicated by supervisor.
  • Available to respond to weather, environmental or emergency maintenance calls after normal working hours.
  • Ability to participate in the emergency on-call rotation is required
  • Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible, and courteous environment.
  • Commit to recognize and respect cultural diversity for all customers (internal and external).
  • Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing interpreters when needed

Typical Physical Demands:
Constant need to be on feet and perform the following physical activities.

  • Bend/Stoop/Squat/Kneel
  • Climb stairs while carrying tools
  • Push and pull
  • Reach above shoulders
  • Climb step ladder
  • Grasp/Grip/Turn
  • Lift/Carry 50 lbs. unassisted
Typical Working Conditions:
  • Interior and exterior work in all weather conditions as needed

Experience

Required
  • 1 year(s): Plumbing, carpentry, HVAC and light electrical knowledge
Preferred
  • 1 - 3 years: Previous experience in the rental housing industry

Behaviors

Preferred
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
  • Self-Starter: Inspired to perform without outside help
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals



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