Manager of Client Services Department Job at Trans International LLC.
This position will supervise & manage the Client Services Department and ensure timely response and satisfaction to both internal and external customers. The Manger will ensure that clients are provided exceptional service by the assigned employees, maintain a positive and proactive solution-oriented department. The Manager is responsible for ensuring the flow of communication between clients and the company is fluid. This position ensures clients receive exceptional service. This position will also perform tasks as directed by the Director of Sales & Marketing.
Job Skills & Characteristics Required:
Education or Experience: This position must possess a High School Diploma or General Education Diploma (GED); or three to five years of related experience and/or training; or equivalent combination of education and experience. Logistics experience preferred but not required.
Computer Proficiency: Proficiency on e-mail, spreadsheet and word processing software required; must be able to view, read, and send e-mail; create, edit and print basic spreadsheets; and create, edit, and print documents.
Travel: Travel is required occasionally about 20% to 35 % of the time using a personal vehicle, or Company vehicle or other modes of transportation with general territory being covered is the United States/Canada/Mexico; mileage reimbursement for use of a personal vehicle is provided per Company policy.
Trans International offers a flexible work schedule, Half-day Fridays, casual dress code, and a complete benefits package including health/vision/dental/life insurances, PTO, and 401(k) plan.
Job can be done REMOTELY (with company equipment) or onsite.
Wisconsin Residents Only. Must be able to report to job location to complete I-9 Verification.
XJ6
Job Skills & Characteristics Required:
- Project Management
- High sense of urgency
- Ability to balance large volume of open projects and oversee status
- Imaginative, ability to figure out semi complex tasks on the fly in client situations
- Strong diplomatic delegation skills
- Highly adaptable to rapidly changing situations and priorities
- Diplomatic/professional written and verbal communication skills
- High retention and recall of data/facts on demand
- Highly attentive to detail and quality
- Able to lead a team of passionate team players
Education or Experience: This position must possess a High School Diploma or General Education Diploma (GED); or three to five years of related experience and/or training; or equivalent combination of education and experience. Logistics experience preferred but not required.
Computer Proficiency: Proficiency on e-mail, spreadsheet and word processing software required; must be able to view, read, and send e-mail; create, edit and print basic spreadsheets; and create, edit, and print documents.
Travel: Travel is required occasionally about 20% to 35 % of the time using a personal vehicle, or Company vehicle or other modes of transportation with general territory being covered is the United States/Canada/Mexico; mileage reimbursement for use of a personal vehicle is provided per Company policy.
Trans International offers a flexible work schedule, Half-day Fridays, casual dress code, and a complete benefits package including health/vision/dental/life insurances, PTO, and 401(k) plan.
Job can be done REMOTELY (with company equipment) or onsite.
Wisconsin Residents Only. Must be able to report to job location to complete I-9 Verification.
XJ6
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