Description:

The Network and Telephony Project Coordinator is responsible for acting as the single point-of-contact managing the implementation of multiple circuit orders across company locations and/or the coordination of the telephony system rollout across same locations. Responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources, and resolving circuit order or telephony rollout related issues. There will be significant interfacing with real estate department, site/location landlords, broadband coordination agents, on-site/remote technical staff, and most importantly the project manager and other internal IT staff. Job Responsibilities - Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple orders (equipment, circuit, service, desk set, etc.) - Ensures clients clearly understand status of project throughout all phases; including outstanding, pending, and completed tasks - Maintain project documentation and reports across various project teams - Creates and executes project work plans and revises when appropriate to meet changing needs and requirements - Coordination of installation, disconnection or change of products and services for multiple sites - Coordinate and give direction to 3rd party vendors for: tasks, deliverables, dates Multiple States/Regions and carriers - Act as a liaison between the project manager, interdepartmental and external teams, and customer site contacts - Summarizes progress of project and prepares project status reports - Facilitates efficient and effective internal team and external customer meetings - Troubleshoot customer problems and help resolve customer concerns - Occasionally assist with the shipping process to expediate needed project equipment - Work closely with many interdepartmental and external teams to ensure provisioning of customer requests

Skills:

Project coordination, Project management, Microsoft office, schedule meetings, project coordinating, project scheduling, project planning

Top Skills Details:

Project coordination,Project management,Microsoft office

Additional Skills & Qualifications:

Qualifications - Fluent/Mastery of the English language - High School Graduate or GED equivalent - Experience working in an Information Technology department - Preferred network/telecom project coordination experience - 1-2 years of project coordination and/or administration - Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information - Ability to partner and communicate well with internal and external business partners (stores, vendors/contractors, technical resources) - Take ownership of areas of responsibility and make recommendations and decisions on the improvement and operation of those areas - Understanding of site layouts/blueprints and network-related processes - Possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized - Possess initiative with strong analytical and problem solving, and decision-making skills - Ability to occasionally sit, stoop, bend and/or kneel and lift and/or move up to 25lbs - Working knowledge of Microsoft Windows operating systems - Proven proficiency with Smartsheet, Excel, PowerPoint, Microsoft Teams, Microsoft Outlook

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.