What You'll Do:

• Generate new business by engaging with potential customers via phone, voicemail, email, and text to promote and sell financial services offered.
• Achieve and exceed established daily and monthly sales goals.
• Verify customer application information and gather additional information where necessary.
• Utilize active listening skills to build rapport, understand customer needs and their motivation to buy in order to close sales.
• Educate customers on payment plans, addressing all questions and concerns.
• Utilize strong communication, negotiation, and persuasion skills to overcome customer objections.
• Maintain a professional demeanor at all times and provide every customer with an exceptional experience throughout the entire sales process, adhering to all company processes, procedures and guidelines.
• Leverage multi-tasking skills to maintain a high level of productivity throughout the day.
• Ensure strong attention to detail when entering customer data at high level of accuracy.
• Perform other duties as assigned.

Required Qualifications:

• High school diploma or equivalent required; Associate’s degree in Business or related field preferred.
• Prior work experience within retail sales, inside sales, banking or financial services, call center, customer service, and food service, serving, or hospitality industries required.

What We Look For:

• Strong salesmanship skills with a high level of comfortability with persistence.
• Strong negotiation skills with the ability to resolve issues and address complaints.
• Strong ability to describe and explain products and services to consumers.
• Strong verbal and written communication skills.
• Strong attention to detail and multitasking skills.
• Strong organizational skills and ability to prioritize and manage time effectively.
• Extremely reliable and dependable.
• Proficient in Microsoft Office Suite or related software.