Phone Receptionist

We are looking for Phone Receptionists to manage our call center and direct phone calls to the appropriate department. As a Phone Receptionist, you will be the first point of contact for our company. Our Phone Receptionist’s will need to be able to handle a large call volume. To be successful as a Phone Receptionist, you should have a pleasant personality, able to work in a fast-paced environment, and be able to multi-task multiple phone calls.

Essential Functions:

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email

Required Skills and Qualifications:

• Minimum 2 years’ experience as a Phone Receptionist, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Schedule:

Monday -Friday

8:00am-4:30pm

Pay: $17.00-$18.00/hour

We Offer:

• Personal Time Off with weekly accruals starting on day 1 and available on day 90
• Paid Holidays
• 75% employer paid Health, Dental & Vision Coverage Available including Free Term Life Insurance
• 401K with company match up to 4%
• Career Development
• Employee Incentive & Recognition Programs

Drug Free Workplace

Background Check Required

Stepp’s Towing and Heavy Transport is an Equal Opportunity Employer.

Military Veterans are Encouraged to Apply.