Secretary II - Sulphur Job at Lighthouse Behavioral Wellness Centers

Lighthouse Behavioral Wellness Centers Sulphur, OK 73086

JOB DUTIES AND RESPONSIBILITIES:
This position is responsible and held accountable for the following duties:

Answers and directs phone calls and messages through the clinic.

Greets and assists the consumer with paperwork and appointment check-in.

Directs all consumers in the waiting room and throughout the clinic.

Requests and gathers financial documents and uploads them into the Electronic Health Record.

Manages efficient scheduling protocols and schedules appointment for all clinic providers based upon the agency workflows and provider requests.

Manages med clinic: takes vitals, seats consumer in med room, prepares lab orders.

Makes reminder calls to assist with consumer compliance of appointments.

Maintains documents and records in an orderly manner and files them quickly and accurately.

Completes all agency documentation of services in a thorough, accurate and timely manner.

Regular and predictable attendance is an essential job requirement.

Employee must be willing and able to perform all job-related travel normally associated with this position.

Must meet agency standards of productivity and fiscal responsibility.

Must meet "satisfactory" expectations at any scheduled job performance evaluation, coaching and/or Performance Improvement Plans.

Assessment and appraisal of quality of work will be evaluated through training, skill, chart review or special purpose.

Performs other reasonably related duties as assigned by the immediate supervisor or other management as requeste

High school diploma or GED or an equivalent competency.

Experience in dealing with the general public in various, and sometimes difficult situations while maintaining courtesy and diplomacy.


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