Service Dispatcher and Coordinator Job at Global Fueling Systems Inc.
Global Fueling Systems Inc. is looking for a Service Dispatcher and Coordinator for our Fueling Systems business in Long Island, New York.
- Full-Time
- 40 hours per week
LEARN A GREAT PROFESSION AND GROW A CAREER!
We are currently seeking experienced, hardworking, and motivated candidates to join our team!
If you’re passionate about doing your best work and want to make a difference, send us your resume.
Excelling at Global Fueling means being independent and motivated from within. A desire to try new things, expand your skills, and deepen your knowledge is part of who we are. It’s this desire that enables us to deliver a world-class customer experience in everything we do.
Service Dispatcher & Coordinator's Job Responsibilities:
- Schedule & dispatch technician jobs
- Ensure techs are mobilized and operating efficiently and profitability
- Follow up with customers on completed job to ensure completion & satisfaction
- Review and process return trip tickets to ensure all jobs are complete
- Identify and order parts utilized in service repairs
- Provide inside support to field service technicians
- Assist in sales and marketing efforts to build out new customer base
- Coordinate and collaborate with other teams internally
- Handle with warranty/contracts
- Any other duties or responsibilities, as assigned
Service Coordinator & Dispatcher's Skills/Qualifications:
- Knowledge of fueling systems business is a plus
- Must show good leadership ability
- Must have good customer service communication skills and sales ability in the service industry
- Must be organized and have the ability to multi-task
- Good memory skills
- Must have excellent computer skills and familiarity with basic dispatch software.
- Knowledge of fleet dispatch and logistics
- Review customer service, callback, and warranty logs to develop training opportunities
- Address customer complaints
- Must be well-groomed and neat in appearance
BENEFITS
- Medical, dental, and vision insurance
- Life insurance
- 401(k)
- Paid holidays
- Paid vacation, sick time/personal time off
- Employee Discount Program
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
Please submit your resume or call 631-293-6920 x.156 to schedule an interview.
Global Fueling Systems is an Equal Opportunity Employer and complies with all state and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
Job Type: Full-time
Part-time hours: 25 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 2 years (Preferred)
Work Location: In person
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