System Administrator - IT Support Job at L7 Solutions
L7 Solutions Plantation, FL 33324
L7 Solutions has been serving the South Florida area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
L7 is looking for qualified engineers to join our Managed Services Support Team.
The System Administrator engineer is responsible for providing professional and efficient technical assistance with computer systems, networks, hardware, and software. As a system administrator engineer you are responsible for responding to email, chat or phone queries and offering technical support to customers and engineers to resolve issues in a timely and professional manner. To be successful in this role you should possess a strong customer service mindset, be well versed in all aspects of computers, servers, networks, maintenance and have excellent communication skills.
- Responding to customer support tickets promptly, providing concierge-level technical support, documenting resolutions to support requests daily, and escalating tickets as needed.
- Installing, migrating, and managing Windows Server environments (2016/2019)
- Providing remote and on-site support, with issues ranging from simple desktop configuration, network troubleshooting, firewall management, and support/maintenance related to Windows Server and Office365.
- Communicating effectively with clients via phone and email, responding to all requests and concerns in a timely fashion. Explaining resolutions, answering questions, and providing professional advice as needed.
- Actively collaborating in the development and maintenance of IT Support processes
- Identifying infrastructure system needs and providing feedback for development.
- Provides network support by researching, analyzing, and resolving associated problems.
- Performs technical related tasks for projects including software, equipment and facilities.
- Provides training to engineers.
- Assists management with IT solutions that ensure target objectives.
Required Technical Skills & Experience:
- A minimum 4-5 years’ experience working in technology/IT related fields
- Microsoft Windows Server 2016/2019, Active Directory & Office 365
- Virtualization: VMware, Hyper-V
- Firewall configuration and management
- Microsoft Windows 10 and other Modern Desktop Operating Systems
- Microsoft Office Suite
- LAN/WAN, DNS, DHCP, and Domain Controllers
- Wireless Network Configuration & Troubleshooting
- Printer/Scanner Setup & Configuration
Preferred Skills & Experience:
- Associates or bachelor’s degree in a Computer Science/Engineering
- Experience with Azure, Office 365 and Cloud Computing
- Experience working for an IT consulting or computer services company
- CompTIA (A+, Network+, Security+) Microsoft Modern Desktop Administrator Associate
- Mac OS X troubleshooting & integration into Windows networks
- Azure Virtual Desktop
- Bilingual (English/Spanish)
Other requirements:
- You must have a reliable form of transportation, a valid Florida driver's license, and proof of insurance that meets the minimum requirements of the State of Florida.
- The position is a salaried position, depending on experience, certification, references, and interview. 40 Hours/Week Guaranteed. We offer extensive growth opportunity within the organization that includes compensation for additional certifications and in-house training to boost your skills with a weekly free catered lunch. We also offer additional compensation for afterhours, healthcare benefits, mileage, and cell phone reimbursement.
Are you ready to join the L7 Solutions revolution? We can't wait to meet you!
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Plantation, FL 33324: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- System administration: 1 year (Preferred)
- Network Administrators: 1 year (Preferred)
Work Location: In person
Please Note :
clarksonsquarenyc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquarenyc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.