FirstPro is now accepting resumes for a System Admin role in Dedham, MA. This is a direct hire role and hybrid (onsite 2-3 days per week).

JOB DESCRIPTION:
We are actively seeking an IT Systems Administrator to join our team. Office-365 experience required.

Essential Duties and Responsibilities:

• Tier 1 and Tier 2 ERP support and administration.
• Manage all IT server/service operations to meet customer internal requirements.
• Respond and track IT ticketing system requests.
• Responsible for enterprise messaging services and related integrations.
• Accountable for domain services, certificates, and topology.
• Tier 2 and tier 3 support for enterprise users.
• Act as escalation point for access and support problems not resolved by helpdesk.
• Desktop patching technologies and maintenance.
• IAM technologies and administration.
• Responsible for the on time, on budget completion of system implementations and integrations projects.
• Backup to the Systems Engineer and the infrastructure they support.
• Ensure compliance and adherence to information systems and security controls and standards.
• Maintain IAM standards and processes through documentation and mentoring.
• Manage vendor relationships.
• Perform other duties as needed or required.

Education and/or Work Experience Requirements:

• Bachelor's Degree or equivalent experience.
• Working knowledge of Role Based Access Control (RBAC) methodology.
• Expert knowledge and experience with Microsoft environments including, Active Directory, DHCP, DNS, Office365.
• Operating and management knowledge of Ani-virus technologies.
• Experience with MS Dynamics AX, MS CRM, MS SQL Server is a plus.
• Knowledge of backup, restoration, protection, disaster recovery.
• Strong project management skills with the ability to work on multiple projects.
• Ability to communicate technical concepts to technical and non-technical audiences.
• Analytical and problem-solving skills.
• Demonstrated aptitude for learning new technologies quickly.
• Broad knowledge of data processing systems, concepts, and methodologies.
• Ability to effectively prioritize and execute tasks while working both independently and in a team oriented, collaborative environment.
• Flexibility during organizational and/or business changes.
• Deals with confidential information and/or issues using discretion and judgment

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.
• Ability to maintain regular, punctual attendance.
• Must be able to lift and carry up to >10 lbs.
• Must be able to talk, listen and speak clearly.

Job Type: Full-time

Pay: $105,000.00 - $115,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Dedham, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office 365: 5 years (Preferred)

Work Location: One location

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