Title: Title Clerk / Customer Service / Sales Support

Location: Kent, WA

bidadoo auctions is the largest business and industrial online auction company on the world’s largest online marketplace. As featured in Entrepreneur Magazine’s Hot Business category, bidadoo works with F500 and leading companies and is expanding to meet the tremendous growth in our Business and Industrial markets.

bidadoo has a new opening for a Title Clerk / Customer Service professional. In this role you will work with new and existing commercial accounts, building long term customer relationships, as well as working with our active online eCommerce industrial / truck buyers. You will support our online auctions, sales, and remarketing services with world class customer services. Those looking for a transition from traditional retail to eCommerce are encouraged to apply.

Responsibilities include:

• Manage titles for all transportation and over-the-road equipment
• Process and verify financial and legal documents of vehicles to finalize seller agreements.

• Prepare legal transfer documents to submit to the state motor vehicles department.

• Process and verify incoming titles accurately so as to transfer to buyers.

• Troubleshooting and problem resolution specific to titles; odometer discrepancies, power

of attorney, etc.

• Provide Customer Service via Phone and eMail to both Buyers and Sellers

• Provide Customer Service to online Customers (Buyers)
• Provide Sales and Customer Service to bidadoo consignment Customers (Sellers)
• Be a driving force of service in support of customers
• Maintains a high level of confidentiality, integrity and professionalism

• Have comprehensive knowledge of online auction business (not required, but a plus)
• Assist with customer pickups and walk-in customer business and activity
• Manage online eBay listings, re-listings, disputes, questions, company information, etc.
• Ability to learn and have intricate knowledge of the company’s service offerings and technologies
• Provide proactive feedback to the team for continuous improvement of the company's service offerings, and competitive positioning
• Establish relationships with clients and maintain on-going good communications to exceed customer expectations

Background and Qualifications include:

• 2+ years of proven Title and Customer Service experience
• Proven multi-tasker with attention to detail
• Experience buying and selling on eBay or other online platforms (preferred but not required)
• Experience with industrial equipment, fleet management, trucks, and construction equipment helpful but not required
• Experience in B2B or industrial environments preferred
• Have excellent oral and written communication skills and detail oriented
• Be highly motivated and excited to work in a start-up, entrepreneurial, dynamic environment
• Be personable and able to interact well with customers and provide excellent service
• Be process oriented with ability to define and continually refine best practices and processes
• Proficiency in basic computer skills and applications

bidadoo is an equal opportunity employer

Job Type: Full-time

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Work Location: In person

Please Note :
clarksonsquarenyc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquarenyc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.