Vice President, Information Technology Operations Job at ocV!BE
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Job Title:
Vice President, Information Technology Operations
Company:
ocV!BE Sports & Entertainment, LLC
Location(s):
ACC
Direct, develop, administer, and coordinate all phases of the IT department operations. Collaborate with the CTO, setting the short- and long-term strategic objectives while providing the management necessary to achieve profits, growth, or other goals of the organization.
Responsibilities
- Identify and communicate the strategic objectives and determine specific information requirements for management
- Achieve desired results using budgets, proper contracts, and efficient decision making
- Implement the installation and operation of information systems and equipment
- Keep current on new developments in information systems technology, and plans for future upgrades and organizational changes
- Keep abreast of government regulations applicable to systems operations and ensure corporate compliance
- Collaborate with CTO and manage overall technology health and roadmap across ocV!BE, Anaheim Ducks, H&S, Rinks, ACC, and Honda Center by maintaining and continuously improving desktop, server, and network operations
- Work closely with peers, staff, and leadership to accomplish organizational and department goals
- Evaluate new processes and technology for potential deployment to improve standardization, speed of service, and cybersecurity posture
- Escalate issues to appropriate management when necessary to minimize service interruptions and control project outcomes to align with the agreed-upon budget, scope, and timelines
- Create a process of continuous improvement by performing project postmortem analysis
- Manage and develop junior staff members to promote career growth and bench strength
- Work closely with vendors to establish deliverables, ensure quality, and manage budget and timeline
- Identify applications, hardware, and software that may need to be upgraded or replaced, and work with stakeholders to establish budget and project pipelines
- Coordinate with staff from each IT area to facilitate technology outcomes
- Direct and prioritize the workload of subordinate personnel
- Assist in building relationships with vendors and negotiating cost-efficient contracts
- Coordinate outside IT consulting assistance
- Lead efforts to improve IT processes
Skills
- Bachelor’s Degree in Computer Science or related field
- MBA preferred
- Significant infrastructure architecture experience in both Data Center and Cloud environments
- 15 or more years of experience in managing infrastructure/operations resources with at least 7 years at the Director or Senior Manager level
- Minimum of 10 years leading projects of increasing complexity and budget
- Candidates with experience in event operations strongly preferred
- Candidates with experience in universal data platforms and/or customer data platform management strongly preferred
- Must have extensive experience in the oversight of networks, desktops, systems, Wi-Fi, and security solutions
- Experience establishing and driving service desk metrics with ServiceNow
- Strong understanding of mobile device management and zero trust architecture
- Proven experience creating and implementing standard processes across disparate organizations to create efficiencies and support growth
- Experience with PCI, CCPA, HIPAA standards, and tools used to support compliance required
- Able to prioritize and adapt to meet changing needs
- Excellent follow-through skills
- Able to complete projects on time and on budget
- A self-motivated leader who thrives in a growing organization
- Able to troubleshoot and logically work through various steps to resolve issues
- Excellent communication and influencing skills, written and oral
- Able to establish a good rapport with management, staff, and vendors
- Outstanding time management and organizational skills
- Strong collaboration and people skills
Please note that this position is required to be fully vaccinated against COVID-19. “Fully vaccinated” means that the applicant can provide acceptable proof that the applicant has received, at least fourteen (14) days prior to the applicant’s start date, either the final dose of a two-dose COVID-19 vaccine, or a single dose of a one-dose COVID-19 vaccine. Vaccines must be authorized and/or approved by the FDA. Applicants needing an exemption to this requirement due to medical, disability-related, religious or other protected reasons may request an exemption. The Company will engage in an interactive process to determine if an exemption to this requirement as a reasonable accommodation is appropriate
This position is on-site
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of the team.
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