WorkSource Business & Employment Specialist 2 *Multiple Limited Duration Opportunities* Job at Employment Department
Initial Posting Date:
01/23/2023
Application Deadline:
02/02/2023
Agency:
Employment Department
Salary Range:
3,546.00 - 5,396.00
Position Type:
Employee
Position Title:
WorkSource Business & Employment Specialist 2 *Multiple Limited Duration Opportunities*
Job Description:
- One Limited Duration Opportunity Available in North/ North East Portland!
- One Limited Duration Opportunity Available in Tigard!
Are you passionate about serving diverse populations? Are you looking to be a part of meaningful and impactful work? Are you committed to exceeding customer expectations? If so, please consider joining our WorkSource Oregon team!
What you will be doing:
As a Business & Employment Specialist, you will provide high-quality services to individual Oregonians and employers seeking assistance from WorkSource Oregon (WSO). Services provided may include Exploratory, Career, Training and/or Business Services. In this role you will:
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Provide a customized one-on-one conversation to customers; review, assist with, or conduct basic registration; gather necessary information to determine customer needs.
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Provide referrals to community resources and supportive service agencies for needed services and/or technical assistance as appropriate.
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Interview a high volume of job seekers; determine job seeker's transferable skills, interests, and employment goals. Identify barriers to successful job search and explore possible solutions to remove the barriers.
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Assist with application processes, documentation, and effective interviewing techniques. Gain and maintain familiarity with local employment needs in order to provide relevant job search support and assistance to jobseekers.
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Make work-based opportunities available to customers in accordance with local area plans and investment strategies. Pursue On-The-Job Training (OJT) opportunities with employers and make appropriate OJT-related referrals for work-ready jobseekers.
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Conduct staff-assisted talent development workshops to teach essential skills for work readiness. Refer customers to attend talent development workshops and activities so they have the materials and skills to be successful during job interviews. Offer comprehensive business services through WSO centers that are aligned with local sector strategies and investment priorities.
What we are looking for (Desired Attributes):
REQUIRED: Attach a resume and cover letter to your application.
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Responsibility: Demonstrated responsibility for your own actions and a commitment to performing assigned tasks. Ability to comply with requirements regarding sensitive and confidential data.
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Multi-tasking: Ability to attend to multiple tasks simultaneously and enthusiastically, deliver high quality work on time, and remain productive and calm in pressured environments.
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Willingness to Learn: Demonstrated ability of being open to new experiences, seeking both positive and negative feedback, looking back on past experiences and considering alternate courses of action, and finding patterns and order in complex information.
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Customer Focus: Ability to professionally interact with a high volume of diverse customers providing service that exceeds the customers’ expectations.
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Adaptability and Resilience: Ability to be comfortable with changing or uncertain environments. Ability to remain professional, calm and adapt communication style with diverse customer needs or customers that are frustrated, upset or critical.
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Working with Information: Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules and polices to solve problems and make decisions.
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Commitment to valuing diversity and promoting inclusion
Advancing equity and diversity is essential to fulfilling our mission and vision to support a diverse workforce, with full representation of the people we serve. We encourage applicants with lived experience at the margins of society to apply, and this includes, but is not limited to, Black, Indigenous and other people of color, women, people with disabilities, veterans, and LGBTQIA+ folks. Follow this link to learn more on what it means to meet minimum qualifications and the desired attributes.
Required Minimum Qualifications:
Two years providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.
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Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.
OR;
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Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
What’s in it for you:
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A workplace that balances productivity with enjoyment, and encourages learning and mentoring.
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Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
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A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
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Work/life balance, 11 paid holidays a year, and acompetitive benefits package
How to Apply:
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External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by. You can upload your resume and the system will parse your information into the application.
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Current State of Oregon employees (this includes temporary employees) OED/Statewide employees must apply through your employee Workday account.
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REQUIRED: Attach a resume and cover letter. Please address how you meet the Desired Attributes within your cover letter. Your cover letter must not exceed two (2) pages.
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In addition to your related work experience and education, we will use the attributes and minimum qualifications listed under the “What we are looking for” section above to determine whom to interview. Please make sure the attributes and minimum qualifications you possess are clearly demonstrated in your cover letter and other application materials.
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Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
Additional Information:
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This is a limited duration assignment currently funded through (06/30/2023). Limited duration appointments are regular status and benefits eligible. This position may be extended beyond this date and/or have continued funding approved in the future with the potential to become permanent.
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This position is represented by the Service Employees International Union (SEIU).
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This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
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Important: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. The required application materials submitted at time of application will be used to determine salary based on a pay equity assessment. For further information, please visit thePay Equity Projecthomepage.
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The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review theClassification and Compensationpage for more details, or you mayvisit our websitefor information on Pay Equity.
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United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9acceptable documents(See page 3) for employment verification.
Veterans’ Preference:
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:
Veterans Resources
, or call Oregon Department of Veterans' Affairs at: 1-800-692-9666 NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
Equity and Inclusion:
We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
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View guidance our hiring managers use at the following website:View Equity and Inclusion Questions Used During Recruitments.
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Please read more about ourGender Identity and Expression Procedure!
Criminal Records Check:
The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. The agency will only consider information from the past four years (starting from the date of the arrest) for nonviolent offenses and the past seven years for violent offenses when conducting its own criminal records checks pursuant to Oregon Administrative Rules (OAR) 125-007-0200 through 125-007-0330. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our
Criminal Records Check Policy
or contact us at the number below with any questions.
Contact Information and Helpful Links:
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If you have questions about the position or need an alternate format to apply, please contact us at 503-947-1289;OEDHR.OED_INFO_OEDHR@employ.oregon.gov. Please be sure to include the job requisition ID number.
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Reasonable Accommodations
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Interview Scoring Criteriaused during recruitments.
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Understanding the State Application Process
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Resources for Job Seekers
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