Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

This position is necessary to support the strategic priorities of the Data Management and Information Technology Function, that are being overseen by the DCIO. The position will serve as the Sr. Advisor to the DCIO and will help identify measures to maintain the Data Management and Information Technology health of the organization by helping create, implement, and enforce data as well as IT policies, processes and procedures to maintain the integrity and security of data produced within the organization.

Essential Job Functions

• Provide organizational and technical leadership, including overseeing analysis, support, design and development of procedures and policies to oversee and implement various initiatives to elevate LAHSA’s role as a System Administrator.
• Serve as a trusted advisor and authoritative source on technology, data, administrative, and IT operation issues relating to Providers and technical resources to promote efficient, effective, and judicious administration and utilization of public funding.
• Analyze the effectiveness of LAHSA’s Data Management and IT management system to support the seamless administration and oversight of funding to Service Providers, and develop recommendations for innovations and/or modification to policies, and procedures to continuously improve LAHSA’s capacity as the System Administrator.
• Develop criteria for and recommend implementation of new Data and IT strategies, initiatives, and programs designed to strengthen the organizational effectiveness of LAHSA’s Data and IT operations.
• Represent the DCIO, with national, state, and local constituencies, including Los Angeles City and County, Service Providers, private and public partners, federal agencies, and other key groups, as directed by the DCIO.

Knowledge, Skills & Abilities

• Demonstrated knowledge of skills and abilities needed to implement and manage planning and research related to data and IT, such as: budgeting, IT planning, IT operations, security, helpdesk support, and IT compliance.
• Understand the mission and population served and the changing political environment within which we operate.
• Excellent time management, project management, and strategic planning skills, and the ability to prioritize multiple tasks to meet deadlines.
• Excellent leadership and professional presence including managing a team to achieve results.
• Excellent and proven written and oral communication skills.
• Directing teams and stakeholders including nonprofit programs that serve the homeless population, community engagement and strategic planning.

• Knowledge of SOC 1 SOC 2, ITIL, ISO Standards .
• Excellent people skills, specifically customer service skills and a capacity for collaboration and interpersonal relationships.
• Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
• Strong organizational skills with a strong attention to detail.
• Intermediate level of computer software programs specifically, Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
• Ability to simultaneously manage multiple projects and timelines.
• Advanced communication skills, and the ability to communicate with all levels of management, staff and external clients, especially those who are not well versed in computer technology.
• Demonstrated ability to work with diverse community and organizational groups.
• Other duties and special projects as assigned.

Training & Experience

• Proven professional experience and educational background.

Schedule

• The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

Appointments are typically made between the minimum and the midpoint of the range, depending on factors such as experience, education, skills relevant to the role, and internal equity.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than five (5) years of employment, eighty (80) hours per year.
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:


In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.


Updated 08/01/2022